1. Starting with what is policy and what is our objective with this ?

This policy is intended to help you understand what data we collect, how we use it, and your rights related to it. The word “data” includes data that is linked to one person or household including things like name, email address, mobile numbers, device ID, Third-Party identifiers, communications with therapists using our digital communication platform to provide services (“therapists”), and IP address. The purpose of this Policy is to explain the technical aspects of data Processing in a clear and understandable way.

2. What info we collect?

Visitor data, Onboarding data, transaction data, member engagement data, therapist data, customer service data.

3. Why we collect.

We Process some data to connect you with therapy services: In order for us to connect you with therapy services on our Platform, we need to be able to facilitate information sharing between you and your therapist so that you can get the help you need. We also Process data like your therapist preferences, your state, and your country to determine what therapist to suggest to you based on applicable licensing requirements.

We Process some data to communicate with you, verify your identity and secure your account: For example, we need to make sure that if you ask a question or have a concern about the Platform, we’re able to respond to you and provide an answer

We Collect some data to offer you new features and make the services more convenient for you

We Collect some data to protect your safety and the safety of others

4. What does third party means?

For the purposes of this policy, a Third Party means an entity that is not a Service Provider, or any other parties that are specifically called out in this Policy.

5. Purpose of sharing data?

We may share some of your data with Service Providers to ensure the safety and security of the Platform and of our users.

We may share some of your data in connection with an asset sale, merger or bankruptcy.

We may share certain data with Service Providers that provide limited services that help us operate the Platform. Examples:

o Data hosting and storage providers: For example, cloud hosting providers such as Amazon Web Services.

o Technology Service Providers: For example, we sometimes integrate tools into our Platform which give our Platform more functionality, like technology that helps us host group meetings.

o Customer Service Providers: For example, we use a tool that helps keep track of requests and questions from our members in a secure way.

6. What is cookie and its use?

A “cookie” is a small data file that is accessible within a folder on a computer and it is used for record-keeping purposes. Cookies are used to enhance performance of the Platform and for Third-Party tracking. For example, cookies may be used to help you quickly log into certain platforms and websites without having to enter your credentials every time.

We use our own and Third-Party cookies and web beacons to deliver a faster and safer experience, to monitor and analyze usage, to comply with laws, and for advertising purposes. To read more about the kinds of cookies we use and their purposes, or update your settings or opt out, go to “Cookie Settings”.